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I have a question. I usually see people use "Can you tell me more about it?", so in this case, can it be used interchangeably with "Help me understand why"? Thank u!!

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"Can you tell me more about it?" is one I use a lot. But sometimes people don't really tell you why - which is the core that we're trying to get to. So it takes a few more tries for them to tell us exactly what we're looking for. "Help me understand why" explicitly tells them that we're looking for "why", not "how" or "what".

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As someone who asks people "Why?" for a living, I can confirm that this is a legit advice 👍 Thanks for sharing!

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hehe thank you chụy :)

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